Pillar · The live deal

Answer the technical question while you're still on the call

The deal is won or lost in the room. AI gives reps verified, deal-specific answers in real time and turns discovery into demos that land on the buyer's stack — so "let me check with my SE" stops being the moment a deal cools.

Real timeAnswers on the call
Tailored demosBuilt on deal context
No callbackOn routine questions
The bottleneck

Where live technical conversations break down

01

Reps stall when buyers go deep

When a technical question lands, reps either guess or pause the deal to find an SE — and both cost momentum in the moment that matters most.

02

SEs can't be on every call

There aren't enough specialists to staff every technical conversation, so live questions wait for a callback that arrives a day late.

03

Generic demos lose technical buyers

A demo that ignores the buyer's stack and constraints signals you didn't listen in discovery — and technical evaluators disengage fast.

04

Prep eats the hours before every demo

Assembling a tailored, technically accurate demo by hand is slow, so reps either over-invest or wing it.

How it works

Support in the moment, prep before it

AI works on both sides of the live conversation — sharpening the demo beforehand and backing the rep during the call — always from verified, deal-aware knowledge.

01Prep

Build the demo from discovery

Turns the deal context into a tailored demo plan that speaks to the buyer's stack and priorities.

02Anticipate

Surface likely questions

Flags the technical objections and edge cases this buyer is likely to raise, with verified answers ready.

03Assist

Answer live, accurately

Surfaces deal-specific answers in real time so the rep stays in control of the technical conversation.

04Compete

Handle the head-to-heads

Pulls current, accurate competitive positioning the instant a rival is mentioned.

05Escalate

Reserve SEs for the hard calls

Routes only the genuinely complex conversations to a sales engineer, not every routine question.

The deal is wonin the room.

When reps can answer accurately in the moment and demos land on the buyer's stack, technical questions become a strength instead of a stall — and SEs are reserved for the conversations that truly need them.

In the moment
Not after the callback
Deal-aware
Built on the context
Consistent
From one source
Common questions

Live support & demo prep, answered

01
How does AI support reps during a live call?
It surfaces verified, deal-specific answers to the rep in real time as technical questions come up, drawing on the account context and your approved source of truth — so reps handle deep questions with confidence instead of pausing the deal to find a sales engineer.
02
How does AI help with demo preparation?
It turns discovery notes and deal context into a tailored demo plan that speaks to the buyer's stack, use case, and likely objections — so every demo is technically accurate and relevant, without hours of manual prep before each one.
03
Does live call support replace sales engineers on calls?
No. It handles the routine and predictable technical questions in the moment so reps keep deals moving, and it escalates the genuinely complex conversations to a sales engineer — putting their expertise where it changes the outcome.
04
How does it keep live answers accurate?
Every answer comes from your verified source of truth, and competitive positioning is maintained in one current place — so the team gives consistent, accurate technical answers on calls instead of improvising.
Reference

Key terms on this page

Definitions for the presales, sales, and RevOps vocabulary used above — part of the full glossary.

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